Icnos has been designed using the latest radio, millimetre and microwave technology. It doesn’t use traditional copper wire or fibre to deliver service, and unlike the products of almost all other leased line and broadband providers, it has no reliance on BT infrastructure. At its core, Icnos is provided from our Sheffield datacentre where we have diverse fibre connections into London and Manchester, ensuring that there’s no single point of failure. This means our customers are not affected by physical issues such as fibre or telephone line faults, or even if the local BT telephone exchange goes down. You’re guaranteed continuity of service that no other provider can offer.

Bad weather? No problem! A major advantage of the Icnos network is the number and close proximity of our transmission sites as well as the technology we use. Our network infrastructure has been designed on the premise that no client will be more than two miles away from a transmission hub, but most of our customers are much closer than this. We work closely with equipment manufacturers to ensure our service is available in even the most extreme weather. This has been tested over several years and ensures that the potential effect of any atmospheric influences are fully minimised; as a result we can offer up to a 99.99% uptime service level agreement.